F.A.Q

CreteVillas4U presents holiday villas for vacation rental in the magnificent island of Crete, Greece. The properties we add are provided by individual villa owners and you should be able to find all the details about your stay on the advert. If not, feel free to send us an email with your questions.

Most adverts have a description of the local area, but if you have further questions feel free to email us.

You can contact us through the appropriate contact form available on the website by clicking here or by using this email: bookings@cretevillas4u.com. Also you can give us a call at the phone number +302831040556. We will try to answer to any queries or questions you have about our properties.

A deposit of 30% is required to secure the booking. There are three possible ways to confirm the booking, both online and offline.

Visa/Mastercard: Once you choose to pay by credit card, you will be redirected to Alfa Bank’s secure website to complete the transaction. The accepted credit cards are Visa, Maestro, Mastercard, American Express, and Diners.

Revolut: We can send you a link to pay via Revolut. You will then need to pay 30% of the total amount as a deposit to confirm your reservation.

Bank Transfer: Once we receive your booking inquiry, we will email you the rental agreement right away, containing all the details needed to confirm the booking and make the deposit payment by bank transfer.

Google Pay/Apple Pay: Once you choose to pay by credit card, you will be able to select Google Pay or Apple Pay, as long as your device supports these payment methods.

In all of the above scenarios, the remaining balance must be paid approximately 4 weeks before your arrival date.

Yes, the villas will be fitted with local plug sockets so you will need to provide your own adaptors for any electrical items you take with you.

Normally no, but in some cases, and depending on the season, owners do make special offers such us last minute bookings, long stays or smaller group offers.

Most of the times you can add more guests free of charge, but in some cases you might need to make an extra payment. You must always notify us for the total amount of guests above the number of persons stated in the rental agreement.

Your complaints only make us better. You are most welcome to communicate any complaints regarding your stay either directly to us.

No, it is not possible to change a review once it has gone online. If you want to make any changes, contact CreteVillas4U. You must explain the reasons why you want the review to be removed and then you can resubmit a new one.